Lifetime Replacement Warranty

We cover our used OEM parts with a few different warranty options:

Standard 6 month warranty,

18 month extended warranty at an additional 18% of the part purchased.

Lifetime warranty at an additional 45% of the part purchased.

Warranty Policy:

Lifetime Audi Parts Inc. offers the best warranty in the business. Provided you have purchased the optional lifetime warranty, all used parts purchased from Lifetime Audi’s Durham location are covered by a Lifetime Replacement Warranty. This applies to defective parts only, and we will replace or refund the defective part ONE time. This warranty is only for the purchaser and is nontransferable. Warranty does not cover labor costs. Lifetime Audi Parts Inc. will provide a refund or credit if a correct replacement is not available. In lieu of the optional lifetime warranty, all of our parts have a standard 60 day warranty.

What is not covered:

This warranty does not cover parts that fail as a result of improper installation, misuse, abuse or the failure of another part. Parts installed for use on off road vehicles, racing or competition use have no warranty. Parts modified for use or installed for use other than their original design and application have no warranty. This Limited Warranty does not cover miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees.

Returns:

Return Authorization is required upon every return which should also be accompanied by the item’s original invoice. A 25% restocking fee is mandatory with every return that is not covered by warranty. All return shipping charges are the responsibility of purchaser and are nonrefundable.

Pre-Installation Requirements for Engine Warranties

The following pre-installation maintenance must be preformed with records showing it’s accomplishment. YOU MUST follow these instructions for our warranty to be valid.

NOTE- If you perform the following service requirements, the 45% Lifetime Warranty charge will be waived.

• Drain & replace engine oils to manufacturer suggested levels.
• Replace oil filter.
• Replace valve cover gaskets.
• Replace oil pan gasket & rear main seal.
• Replace timing gears, chains or belts, & gaskets.
• Replace thermostat & gasket.
• Flush cooling system & refill with manufacturer suggested antifreeze to appropriate level.
• Install new spark plugs.
• Install new belts & hoses.

IS MY PART COVERED?

• Audi Engines & Parts – Covered!
• Audi Transmissions & Parts – Covered!
• Audi Suspension Parts – Covered!
• Audi Lighting Assemblies – Covered!
• Audi Audio/Video Components – Covered!
• Audi Climate Control Parts – Covered!
• EVERY QUALITY USED AUDI PART – Covered!