This Privacy Policy describes how Lifetime Audi Parts (“Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, purchase our recycled Audi auto parts in-person or online, or otherwise interact with us.
A. Information You Provide Directly to Us:
Contact and Identification Information: Your name, billing address, shipping address, email address, phone number, and company name (if applicable).
Transaction and Payment Data: Details about the parts you purchase (e.g., VIN, part number, description, price), and purchase history.
Vehicle Information: The Year, Make, Model, and Vehicle Identification Number (VIN) of your or your customer’s vehicle, which is often required to ensure part compatibility.
Communications: Records of your interactions with us, such as emails, phone call notes, chat transcripts, and survey responses.
B. Information Collected Automatically (Online):
Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses.
Cookies and Tracking: We and our service providers use cookies and similar technologies (like web beacons) to collect this usage data. You can control cookie settings through your browser.
We use the Personal Information we collect for the following purposes:
To Fulfill and Manage Orders: To process your purchases, confirm part compatibility, manage shipping and delivery, and handle returns, exchanges, and warranty claims.
Customer Service and Communication: To communicate with you about your order status, respond to your inquiries, and provide support.
Marketing and Promotions: To send you updates, promotional materials, or newsletters about new inventory, special offers, or services, provided you have opted in to receive them. You can opt-out at any time.
Legal and Safety Compliance: To comply with legal obligations, enforce our Terms and Conditions, and protect the rights, property, and safety of Lifetime Audi Parts, our customers, and others (e.g., preventing fraud or theft).
Improvement of Services: To analyze website usage, understand purchasing trends, and improve our inventory management, website functionality, and overall customer experience.
We may share your Personal Information with the following categories of third parties:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (e.g., credit card companies, PayPal), shipping and logistics (e.g., FedEx, UPS, freight carriers), website hosting, data analysis, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Compliance and Protection: When required by law (e.g., in response to a subpoena, court order, or government request) or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of others.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information for any other purpose with your express consent.
As an auto recycler, we use the VIN you provide to:
Verify Part Compatibility: To ensure the recycled Part matches your specific vehicle’s requirements.
Track Part Provenance: To maintain accurate records of the vehicle the Part was salvaged from, which is often legally required and critical for warranty tracking.
Comply with Legal Requirements: To meet mandatory reporting requirements for salvaged vehicles as required by government or regulatory bodies.
We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through our website or stored on our systems.
Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Access and Correction: You may have the right to request access to the Personal Information we hold about you and to request corrections to that information.
Cookies: You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
We reserve the right to modify this Privacy Policy at any time. If we make changes, we will post the updated policy on this page with a new “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting the information we collect.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us HERE.
